All Systems Operational

Uptime over the past 90 days. View historical uptime.
Trusona Solutions Operational
90 days ago
100.0 % uptime
Today
Account Take over (ATO) Protect Operational
90 days ago
100.0 % uptime
Today
Authentication Cloud (Passkeys Service) Operational
90 days ago
100.0 % uptime
Today
Mobile App-based Authentication Service Operational
90 days ago
100.0 % uptime
Today
ID Proofing (AAMVA) API service Operational
90 days ago
100.0 % uptime
Today
Service Management Portals Operational
Authentication Cloud Portal Operational
Dashboard Operational
Infrastructure Operational
Load Balancing Operational
Workloads Operational
CDN Operational
Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Trusona ATO Protect - Database Maintenance Sep 10, 2026 04:00-05:00 UTC

We will be performing a follow-up database maintenance on the ATO Protect platform during this window. We will take every precaution to minimize any impact, though brief service interruptions may occur during the maintenance period.

When:
Thursday, September 10th at 4:00am UTC
Thursday, September 10th at 12:00am New York
Wednesday, September 9th at 9:00pm Arizona
Wednesday, September 9th at 11:00pm Chicago/Dallas

We appreciate your patience and apologize for any inconvenience.

— Trusona Support
support@trusona.com
Posted on Aug 31, 2026 - 22:42 UTC

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

ATO Protect - Impact due to AWS Issues
Resolved - AWS reported their issues fully resolved as of 5:07 PDT / 8:07 EDT.

Thanks for your patience.

- Trusona Support
support@trusona.com
Sep 4, 02:41 UTC
Identified - AWS West Region (Oregon) is experiencing issues with some of their services. This may impact our ATO Protect services as well.

For now, the only known impact is delay in SMS delivery. Please wait and confirm if the user received the SMS, even if you see the "SMS not delivered" warning.

We are continuing to monitor the situation as it develops at AWS.

If you observe any other issues, please contact support@trusona.com.

thanks,
Trusona Support
Sep 3, 22:34 UTC

Sep 3, 2026

Trusona ID Proofing (AAMVA DLDV) API Service - DNS Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 UTC
Scheduled - We will be performing some infrastructure maintenance work involving our DNS records which may impact the service availability of our ID Proofing (AAMVA) Drivers' License Data Verification (DLDV) API.

Note that this will not impact the ATO Protect customers accessing the Drivers' License verification through our ATOP solution.

When:
Thursday, September 3rd at 4:00am UTC
Thursday, September 3rd at 12:00am New York
Wednesday, September 2nd at 9:00pm Arizona
Wednesday, September 2nd at 11:00pm Chicago/Dallas

Duration:
1 hour

We appreciate your patience and apologize for any inconvenience.

— Trusona Support
support@trusona.com
Aug 31, 22:38 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage